The Service Design (SD) module is one of the qualifications within the ITIL Service Lifecycle category of the ITIL Intermediate level. The certification demonstrates the candidateâ€™s knowledge of good practices in the design of IT services, processes, and other aspects of IT service management. Logixpediaâ€™s training program for the ITIL Intermediate SD Module includes both online and classroom training. The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.
The Service Design module focuses on the design of IT services, covering the architectures, processes, policies and documentation. This enables candidates to design services, hence meeting the needs of the organization
Why is this certification most sought-after?
Currently in its third version, ITIL is the worldâ€™s most widely-used IT service management framework and is based on global best practices in IT service management. ITIL enables organizations to:
ITIL qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL has increased sharply in recent years and an ITIL certification is fast becoming an entry requirement for a majority of IT-based roles
Certified professionals in this field are in constant demand, there are currently more than 5000 certified professionals around the world. Certified professionals can expect job roles such as Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, and Service Portfolio Manager.
What are the course objectives?
At the end of Logixpediaâ€™s training in ITIL Intermediate SD training, you will be able to:
What are the career benefits of this course?
An ITIL certifications helps IT professionals add weight to their profile and typically earn 40% more compared to their non-certified peers. The SD module of the ITIL Intermediate Level enables candidates to:
The ITIL Service Design qualification demonstrates the IT professionalâ€™s ability to frame consistent service design practices to improve the alignment of IT with the overall business and user needs. According to recent surveys by payscale.com, the average annual salary of the certified professionals in this field ranges from $80,000 to $90,000.
1. Introductory Lesson
2. Introduction to Service Design
3. Service Design Principles/p>
4. Service Design Processes
5. 5. Service Design Technology related activities
6. Organizing for Service Design
7. Technology Considerations
8. Implementing Service Strategy
9. Challenges, Critical Success Factors and Risks
10. Summary and Directed studies
You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email. 1. Visa debit/credit card
2. American express and Diners club card
3. Master Card, or
4. Through PayPal
You will have access to the online e-learning and practice tests along with the training.
Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.
Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.
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