Course Description
The ITIL® Practitioner is a highly practical course and designed in such a way that enables the candidates to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this comprehensive course, the students will learn the guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM).
In ITIL Practitioner Training and Certification Course you will learn in Depth of following topics:
What are the career benefits of this course?
Organization Benefits:
. According to recent surveys by payscale.com, the median salary for certified professionals in this field is $98,619.
Course Content:
Chapter 01 - Introduction to ITIL Practitioner
Chapter 02 - ITSM & Continual Improvement
Chapter 03 - Principles & Themes
Chapter 04 - Organizational Change Management (OCM)
Chapter 05 - Effective Communication to enable CSI
Chapter 06 - Use Metrics & Measurement
Chapter 07 - CSI Approach
Chapter 08 - Integrating CSI with ITIL & Beyond
Pros
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Cons
Not any particular, i am satisfied
Pros
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Cons
None. i have great Experience.